Legal - Refund Policy

1. Digital Products and Services

Due to the nature of our digital products and AI services, we do not offer refunds once the product has been delivered or access has been granted. This includes but is not limited to:

• AI Software Solutions
• Digital Downloads
• API Access
• Custom AI Models
• Research Papers and Documentation

2. Third-Party Platform Purchases

For purchases made through third-party platforms (such as Apple App Store, Google Play Store):

• Refund requests must be submitted directly to the respective platform (e.g., Apple, Google)
• Each platform's refund policy and process will apply
• We cannot process refunds for purchases made through these platforms
• Please refer to the respective platform's refund policy and support channels for assistance

3. Subscription Services

For subscription-based services:

• Subscription cancellations must be submitted at least 24 hours before the next billing cycle
• You may cancel your subscription at any time, but the cancellation will only take effect if the 24-hour notice is provided
• No refunds will be provided for partial subscription periods
• Service access continues until the end of the current billing period
• Late cancellation requests will take effect in the subsequent billing cycle

To ensure timely processing of your cancellation request, we recommend initiating the cancellation process well in advance of the 24-hour deadline.

4. Enterprise Solutions

For enterprise-level solutions and custom implementations:

• Refund terms are governed by individual service agreements
• Custom terms may apply based on project scope and requirements
• Please refer to your service agreement for specific terms

5. Exceptions

We may consider exceptions to this policy in the following cases:

• Technical issues preventing service delivery
• Service unavailability due to our systems
• Billing errors or duplicate charges

6. Contact Us

If you have any questions about our refund policy or need to discuss your specific situation, please contact our support team. We're here to help address any concerns you may have.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated policy.