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Legal - Terms of Service

Please read these terms carefully before using Skytells' services. These terms constitute a legally binding agreement between you and Skytells, Inc. governing your use of our AI solutions, products, and services.

Last updated: March 4, 2025

1. Agreement to Terms

By accessing or using Skytells' services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

1.1 Definitions

  • "Services" refers to all AI solutions, products, software, APIs, and services provided by Skytells
  • "User," "you," and "your" refer to individuals or entities using our Services
  • "Skytells," "we," "us," and "our" refer to Skytells, Inc. and its subsidiaries
  • "Content" includes text, graphics, data, algorithms, models, and other materials

2. Service Access and Eligibility

2.1 Age Requirements

You must be at least 18 years old to use our Services. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2.2 Account Registration

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access
  • We reserve the right to refuse service to anyone at our discretion

2.3 Service Availability

  • Services may not be available in all jurisdictions
  • Access may be restricted based on geographical location, legal requirements, or service limitations
  • We may modify or discontinue any part of our Services at any time

3. Intellectual Property and Ownership

3.1 Skytells' Property

All aspects of our Services are the exclusive property of Skytells, Inc. and are protected by international intellectual property laws, including:

  • AI models, algorithms, and their outputs
  • Software code, APIs, and documentation
  • Databases and data structures
  • User interfaces and design elements
  • Trademarks, logos, and brand assets
  • Patents, trade secrets, and proprietary information

3.2 License Restrictions

Your use of our Services is subject to a limited, non-exclusive, non-transferable license that strictly prohibits:

  • Copying, modifying, or creating derivative works
  • Reverse engineering or decompiling our software
  • Removing or altering any proprietary notices
  • Accessing source code or underlying algorithms
  • Transferring or sublicensing to third parties
  • Using for competitive analysis or benchmarking

4. Security and Prohibited Activities

4.1 Security Restrictions

The following activities are strictly prohibited and may result in civil and criminal penalties:

  • Any form of unauthorized security testing or penetration testing
  • Attempting to breach or circumvent security measures
  • Scanning, probing, or testing our network infrastructure
  • Interfering with service operations or availability
  • Accessing non-public areas of our systems
  • Using automated tools to access our Services without permission

4.2 Prohibited Uses

You may not use our Services for:

  • Any unlawful purpose or illegal activities
  • Harming or exploiting minors
  • Transmitting malware or harmful code
  • Interfering with other users' access
  • Violating others' intellectual property rights
  • Generating or promoting harmful content
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5. Data and Privacy

5.1 Data Collection and Use

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using our Services, you consent to:

  • Collection and processing of usage data
  • Analysis of service interactions
  • Storage of data in our secure systems
  • Processing by our AI models and algorithms

5.2 International Data Transfers

As a global company, we may transfer and process your data in various countries. We ensure appropriate safeguards are in place for international data transfers.

6. Payments and Subscriptions

6.1 Pricing and Payment Terms

  • All prices are subject to change with notice
  • Payments are processed securely through authorized providers
  • You agree to pay all applicable fees and taxes
  • Currency conversion fees may apply

6.2 Subscription Management

  • Subscriptions auto-renew unless cancelled
  • Cancellations require 24-hour advance notice
  • No refunds for partial subscription periods
  • Price changes will be notified in advance

7. Service Level and Support

7.1 Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to our Services. We may:

  • Perform maintenance with or without notice
  • Modify or discontinue features
  • Limit access during peak periods
  • Implement emergency security measures

7.2 Technical Support

Support availability varies by service tier and subscription level.

8. Termination and Suspension

8.1 Termination Rights

Skytells reserves the right to:

  • Terminate or suspend access immediately without notice
  • Block IP addresses or regions
  • Remove or disable content
  • Take legal action for violations

8.2 Effect of Termination

  • Immediate cessation of access rights
  • Deletion or preservation of account data
  • Survival of relevant terms
  • No refund obligations

9. Liability and Legal

9.1 Limitation of Liability

To the maximum extent permitted by law:

  • We provide services "as is" without warranties
  • We are not liable for indirect damages
  • Our liability is limited to fees paid
  • No liability for AI output accuracy

9.2 Indemnification

You agree to indemnify and hold harmless Skytells, Inc. from:

  • Claims arising from your use
  • Violations of these terms
  • Intellectual property infringement
  • Misuse of services

10. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with applicable international laws. Any disputes shall be subject to the exclusive jurisdiction of the courts where Skytells, Inc. maintains its principal place of business. You agree to submit to such jurisdiction for resolving any disputes.

11. Changes and Communications

11.1 Modifications to Terms

We may modify these terms at any time. Changes become effective immediately upon posting. Your continued use constitutes acceptance of modified terms.

11.2 Communications

For questions about these terms, please contact our legal team. Official communications must be in writing.